❓ FREQUENTLY ASKED QUESTIONS (FAQ)

Jetsetter Travel Hub FZ-LLC

✈️ GENERAL QUESTIONS

What services do you offer?

We provide:

  • Flight bookings (one-way & roundtrip)
  • UAE tourist visa processing
  • Travel insurance
  • Complete travel packages

Are you a licensed travel agency?

Yes, Jetsetter Travel Hub FZ-LLC is a registered travel service provider in the UAE.

How can I contact you?

You can reach us via:

  • WhatsApp (fastest response)
  • Email
  • Social media platforms

🛂 VISA QUESTIONS

Do you guarantee visa approval?

No. Visa approval is solely under the discretion of UAE immigration authorities.
We assist with processing but cannot guarantee approval.

How long does visa processing take?

Typically:

  • 24–72 hours (standard cases)
    Delays may happen during peak seasons or public holidays.

What happens if my visa is rejected?

  • Visa fees are non-refundable
  • We can assist you in reapplying if eligible

What documents do I need for UAE visa?

Common requirements:

  • Passport copy (valid at least 6 months)
  • Passport-size photo
  • Additional documents may be requested if needed

✈️ FLIGHT BOOKINGS

Can I change my flight after booking?

Yes, but:

  • Changes depend on airline policy
  • Fees and fare differences may apply

Are your tickets refundable?

  • Some tickets are non-refundable
  • Refund eligibility depends on airline rules

Do you offer installment payments?

Yes! We offer Tabby payment options so you can pay monthly.

💳 PAYMENTS

What payment methods do you accept?

We accept:

  • Bank transfers (UAE banks)
  • Tabby (installment payments)
  • Other approved methods upon request

When do I need to pay?

Full or partial payment is required before processing your booking or visa.

⚠️ IMPORTANT TRAVEL NOTES

Is immigration guaranteed?

No. Immigration clearance is beyond our control.
Final decision is always with immigration officers.

What if I am denied at immigration?

Jetsetter Travel Hub is not responsible for:

  • Immigration refusal
  • Missed flights or losses related to denial

We strongly advise clients to prepare all supporting documents.

What happens if I overstay my visa?

Overstaying may result in:

  • Daily fines
  • Possible travel bans
  • Additional penalties

We advise all clients to strictly follow visa validity.

💸 REFUNDS & CANCELLATIONS

Can I get a refund if I cancel?

  • Most bookings are non-refundable once confirmed
  • Refunds depend on airline or partner policies

How long do refunds take?

  • Usually 15–45 days
  • Depends on airline and bank processing time

🤝 SUPPORT

Will you assist me during my travel?

Yes, we provide support before and during your trip via WhatsApp.

Why should I book with Jetsetter Travel Hub?

  • Trusted travel expertise
  • Fast processing
  • Flexible payment options (Tabby)
  • Personalized assistance

✨ NEED HELP?

📩 Message us on WhatsApp anytime — we’re here to assist you every step of the way.